by: Kendra Kett, Regional Manager, Bright Horizons Family SolutionsJanuary 28, 2015 2:00 PM Eastern Time
This workshop, presented is designed to help center administrators, leaders and managers enhance and build their ability to effectively and professionally provide constructive guidance to their teaching staff. Attendees will explore the myths, goals and techniques for providing feedback, common coaching mistakes, the three “A’s” of performance, and how to handle messy and emotional objections.